Results of our customer satisfaction survey

81% of our customers said they were satisfied with the quality of our products!✅

One of La Rochette Cartonboard’s main concerns is always to improve customer satisfaction.

This year, our partner -becoming, a specialist in satisfaction surveys, asked our customers for their opinion and perception of our quality of service.

The aim of our survey, called Rochvestigation, was to determine the satisfaction rate and gather information on our offer, the relationship with our sales team, ordering, delivery, complaints, our sustainable development approach and perceived image.

Thank you to our customers for taking the time to answer our questions, to our employees who work hard every day to achieve this level of satisfaction, and to -becoming for supporting us throughout this process!

To find out more about our markets and products, click HERE 👉 https://lnkd.in/ewFgunHR 

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They’re talking about us in the press – Le Dauphiné Libéré

💬 “The cedar sculpture marks 150 years and the unbreakable links between the town and the cardboard mills. A fusion between the company and the town” @Christophe Lloret Linares in Le Dauphiné Libéré, October 2023.

Thanks to Brigitte Mauraz of Le Dauphiné Libéré for this article on the inauguration of Le Cèdre, symbolising our territorial roots and our desire to celebrate France’s industrial heritage.

Read the article HERE 👉 Valgelon-La Rochette. Une sculpture pour symboliser les liens entre la Ville et les cartonneries (ledauphine.com)

To find out more about our history, visit our website 👉 https://larochette-cartonboard.com/about-us/

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Opening of Le Cèdre on Saturday 14 October

On Saturday 14 October, together with the Mayor of Valgelon La Rochette, David Ates, Deputy Mayor Jacky Donjon and our Managing Director, Christophe Lloret Linares, we had the pleasure of inaugurating the Cedar sculpture in the Place Albert-Rey.

Two sculptors, Frédéric Nobili and Jean Bergeron, worked on this project, bringing to life the raw wood that forms the structure of the work and symbolises the basic raw material of our cardboard. They also sculpted reels and sheets of cardboard, our finished product. The sculpture ends with the Château de La Rochette overlooking the town.

This work symbolises the ties that have united our company and the town for 150 years. It is a testament to our local roots and our commitment, as a corporate citizen, to enhancing the attractiveness of the Commune, while at the same time highlighting our French expertise and our history.

The history of the factory is inseparable from that of Valgelon-La Rochette. We are therefore keen to create opportunities for the general public to share in celebrating France’s industrial heritage.

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Press release – Commitment to the environment & decarbonisation

Press release – Commitment to the environment & decarbonisation

A new press release has just been published on our commitment to the environment and our goal of decarbonisation by 2023!

To read it, click HERE!

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Press coverage – Dauphiné Libéré

💬 “As the economic lungs of the Val Gelon, the industrial company has adopted a sustainable development approach based around its raw materials sourcing within a radius of around 100 km and its biomass boiler” Le Dauphiné Libéré, September 2023

Thanks to Brigitte Mauraz of Le Dauphiné Libéré for this article about our commitment to sustainable development and the organisation of our open day on Saturday 16 September, dedicated to the families of our employees.

Read the article HERE 👉 https://www.ledauphine.com/economie/2023/09/17/la-rochette-cartonboard-mise-sur-le-developpement-durable

To find out more about our sustainable development strategy, visit our website 👉 https://larochette-cartonboard.com/fr/notre-strategie-de-developpement-durable/

#150years #carton #sustainabledevelopment #sustainability #savoir-faire #french

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Special open day for employees’ families

On Saturday 16 September, we were delighted to organise a special open day for the families of our employees.

130 people were able to go behind the scenes of the manufacture of our virgin fibre-based cardboard, which is sustainable and recyclable by nature. From the wood yard to the dispatch of our board in reels or pallets, via our biomass boiler, our machines and our quality laboratory, visitors were able to observe our French know-how and our strong commitment to sustainable development.

It was also a unique opportunity to spend some time together and share a convivial moment.

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Retrospective partners’ day on 14 september 2023.

On Thursday 14 September, we were delighted to host a Partners’ Day dedicated to our customers, suppliers and strategic institutional stakeholders to celebrate 150 years together. 🎉

The day began with a convivial lunch, followed by tours of our plant. We met up again at the Château des Comtes de Challes for an exceptional dinner and evening, marked by the performance of magician, hypnotist and mentalist Robin Geyer.

Thank you to all our partners for their participation! We look forward to continuing to build our future together.

A big thank you also to our employees who warmly welcomed the visitors.

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Factory visit by former employees!

On Wednesday 14 June, we were delighted to welcome 10 former employees for a factory tour.

The day was like stepping back in time, as some of them had not been back on our premises for over 30 years!

It was a real moment of sharing, with fascinating discussions, memories, anecdotes and inter-generational exchanges.

The reunion was an opportunity to strengthen ties between former colleagues, celebrate our successes and remember that our company has been going strong for 150 years!

The next visit for our former employees is scheduled for 8 September! 🗓️

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Summer means preventive maintenance!

Summer means preventive maintenance for our plant, which operates 24 hours a day, 7 days a week, all year round! 🛠️

This period allows us to keep our equipment in good working order and to concentrate on detecting potential problems. Our aim is to ensure continued customer satisfaction and guarantee quality products for the year ahead!

These actions require a prolonged shutdown to carry out all the required maintenance operations, particularly on essential elements such as our biomass boiler.

We work with trusted local and national partners such as P PRIME, IMECO and many others!

Have a great summer! ☀️

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They talk about us in the municipal bulletin

💬 “Today, more than 300 men and women write its history every day. The company is deeply rooted
in the Val Gelon region. Over and above its industrial, social and cultural heritage, it is a unique know-how that has been passed down from generation to generation. Throughout the year, La Rochette Cartonboard is organising a number of internal and external events to celebrate this unique milestone, with the involvement of the local community. “Valgelon Mag July 2023

Thank you to the Commune of Valgelon-La-Rochette for this article highlighting our external events in association with local life and the local economy!

To view it, click HERE –> VALGELON MAG – p14 HD

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